16Identity & fraudBelow the top 20
A gift-card drain coached in the help chat
CapabilityAffordanceImpact domainCap-adjacent
Statement (NASA form)
Given that support agents already handle ‘verification’, there is a possibility of the cards emptied on a script resulting in a classic scam with a new mouth.
Likelihood
4Likely
Consequence
3Major
Urgency
4Expedite
Personal slice · money. Experimental household card. Not a certified finding.
Composite 16 = 4×3 + 4