20Psychosocial harmBelow the top 20
A crisis chat that will not hand you to a human
CapabilityDomain knowledgeImpact domainBoth
Statement (NASA form)
Given that policy already prefers the bot, there is a possibility of a person in danger kept in-product resulting in care as engagement.
Likelihood
3Probable
Consequence
5Catastrophic
Urgency
5Immediate
Personal slice · mind. Experimental household card. Not a certified finding.
Composite 20 = 3×5 + 5
Applicable mitigations
Controls · Default-on crisis routing for under-18 accounts · Hard age-gating on companion products · Ban retention optimisation during crisis sessions · Hard fences on diagnosis, dosing, and triage language · Grounded, dated medical sources with uncertainty on the surface · Regulate high-stakes health modes as medical devices · A real off-ramp that still functions