20Health systemsBelow the top 20
A crisis chat that kept you talking
CapabilityDomain knowledgeAffordanceImpact domainBoth
Statement (NASA form)
Given that companions already have a ‘stay engaged’ objective, there is a possibility of the handoff to a human never coming resulting in a person in danger used as session time.
Likelihood
3Probable
Consequence
5Catastrophic
Urgency
5Immediate
Personal slice · health_self. Experimental household card. Not a certified finding.
Composite 20 = 3×5 + 5
Applicable mitigations
Controls · Default-on crisis routing for under-18 accounts · Hard age-gating on companion products · Ban retention optimisation during crisis sessions · Hard fences on diagnosis, dosing, and triage language · Grounded, dated medical sources with uncertainty on the surface · Regulate high-stakes health modes as medical devices