12Psychosocial harmBelow the top 20
Personas that coach harmful coping
CapabilityDomain knowledgeImpact domainBoth
Statement (NASA form)
Given that character products will play any role the user asks, including the worst one, there is a possibility of a persona that helps someone hide, deepen, or ritualise a disorder resulting in clinical harm delivered as entertainment.
Likelihood
3Probable
Consequence
3Major
Urgency
3Priority
Retention and roleplay are the product. They are also the mechanism.
Composite 12 = 3×3 + 3
Applicable mitigations
Controls · Default-on crisis routing for under-18 accounts · Hard age-gating on companion products · Ban retention optimisation during crisis sessions · Hard fences on diagnosis, dosing, and triage language · Grounded, dated medical sources with uncertainty on the surface · Regulate high-stakes health modes as medical devices · A real off-ramp that still functions